What are facility hours?
We are open Tuesday through Friday from 8:00 AM to 4:00 PM.
When can i drop off donations?
what donations do you accept?
What items do you not accept?
Donations can only be dropped off during our open hours. Please see above for hours.
We only accept gently used and/or brand new items of the following:
Men, Women, Children, Baby clothing and shoes
Winter clothing (jackets, scarves, gloves)
Bedding (all sizes, individual blankets)
Hygiene kits/individual items
Sewable fabrics, sewing machines, craft tools
School supplies (backpacks, supplies, etc.)
WE DO NOT DO ITEM/FURNITURE PICK-UPS.
We NO longer accept furniture items (table/chairs, couches, dressers, etc.)
Who can volunteer?
How do i sign-up to volunteer?
can I schedule a group to volunteer?
I have an organization/ school/ church that wants to schedule a service day on a weekend or weeknight. how do i do this?
We accept volunteers of all ages. Children under the age of 12 years old must be accompanied by an adult. Volunteer assignments vary every day but we are always in need of volunteers.
Click here to sign-up to volunteer. You must sign-up at least 48 hours prior.
Yes, we do accept groups of volunteers. After you sign-up on our website, we will contact you to confirm all the details.
Service days for larger groups that want to volunteer on the weekend or a weeknight must contact us by email before confirmation. You can find our contact info here. Please note that your group must be larger than 25 individuals in order to schedule a weekend/weeknight service day and must serve for at least 2 hours.
We greatly respect the privacy of the individuals and families that we serve, and are not required to share their personal information unless given prior permission. Interaction with one of our refugee clients is never guaranteed while volunteering with us. We hope that you will understand, and respect their privacy as well.
i want to interact/ film/ interview/ visit with a refugee.
How long will it take to get back to me?
WHAT IS THE BEST WAY TO CONTACT SOMEONE IN YOUR ORGANIZATION?
Depending on the urgency of the matter, you should expect a reply within 1-3 days unless other unanticipated delays occur. We do our best to respond to all inquiries. Please visit all the pages on our website first in case your question can be answered there. Thank you!
Our best form of communication is through email. This allows us to keep better track of incoming inquiries and the best way to ensure you’ll receive a response back.